Privacy Policy

This Privacy Policy explains how Advent Wonderland collects, uses, maintains and discloses information collected from users of the website. 

Advent Wonderland uses the BigCommerce eCommerce platform, the payment options PayPal and Stripe, the shipment integration tool ReadyToShip, and Australia Post, for its operations.

Personal Identification Information

We collect personal identification information when users place an order or fill out our Contact Us form. Users are asked for their name and contact details.

We collect personal identification information from users only if they voluntarily submit the information.

Non-personal Identification Information

We collect non-personal identification information when users are interacting with our website. This information may include the browser name, the type of computer and information about users’ connection to our site, such as the operating system and the internet service provider used and other similar information.

Web Browser Cookies

Our website uses "cookies" to enhance the user experience. Users may choose to set their web browser to refuse cookies, or to give an alert when cookies are being sent.

How We Use Collected Information

Advent Wonderland collects and uses personal information to process transactions. We share this information with our integration partners to fulfill orders.

The email address users provide for making an order will only be used for sending information and updates pertaining to the order. It may also be used to respond to enquiries.

How We Protect Your Information

We use the data collection, storage, processing practices and security measures adopted by BigCommerce to protect against unauthorised access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our site.

Private data exchange between the website and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Third Party Websites

Advent Wonderland uses the services of payment gateways Stripe and PayPal, the shipment integration tool ReadyToShip and Australia Post. These sites have their own privacy and customer service policies. Interaction on these websites is subject to that website's own terms and policies.

Changes To This Privacy Policy

Advent Wonderland has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page.

Contacting Us

If you have any questions about this Privacy Policy or wish to delete the information provided to us when making an order, please be in touch using the Contact Us form.

Updated: 19 May 2024